I am setting up the Stripe payment gateway in Magento 2.4, but I have encountered a problem - payments do not go through, although the API keys are correct, and the module itself is configured according to the documentation. When trying to pay, it gives the error "Payment Intent Authentication Failed" or simply hangs at the processing stage. There are no error logs in var/log, only general entries. I tried to enable/disable 3D Secure, but it did not help. Maybe the problem is in webhooks or checkout settings? Has anyone encountered this before?
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Hello. The "Payment Intent Authentication Failed" error usually indicates a problem with payment authentication, which may be related to 3D Secure settings or webhooks. It is recommended to carefully check the Stripe webhooks settings in the Magento admin panel and make sure they are configured correctly. It is also important to check the compatibility of the module with your version of Magento 2.4 and make sure all API keys are up to date. If the problem persists, Amasty specialists can help with stripe payment gateway magento 2 setup, including setting up webhooks, using 3D Secure correctly, and other aspects of integration for successful payment processing.